CAN'T FIND WHAT YOU NEED? - CALL (506) 261-4121

Shipping & Returns



Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 


Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

I'd like to add 25% restocking fee for the the vinyl stripes. These will be produced once they are ordered and the likely hood of someone else ordering the same stripe and colour are possible but slim.

 


Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at bill.agi@outlook.com

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bill.agi@outlook.com and send your item to: Atlantic Graphics Installations, 401 Whittaker Rd, Rusagonis NB E3b7x1, Canada. 

Shipping 
To return your product, you should mail your product to: Atlantic Graphics Installations, 401 Whittaker Rd, Rusagonis NB E3b7x1, Canada 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

  • Free shipping within Canada on select products over $250.00
  • Please allow 5-10 business days for your item ship.
  • Shipping rate will be calculated upon checkout 
  • Questions or Inquiries please contact info@truckstripes.ca